Instant messaging (IM) tutorial
Instant messaging (IM) has become the communication vehicle of choice for many enterprises. A real-time communication application, IM is essential to unified communications (UC) systems. This comprehensive tutorial details the ins and outs of IM operation basics, security and proper enterprise management.
Successful UC assessment team structure and methods
Developing a solid unified communications (UC) strategy may require an assessment team. Who in your organization will provide the most value as a member of the team, and how should these team members conduct their UC feasability research?
Security concerns for migrating from open source VoIP to UC
Both open source and non-open source VoIP platforms have security risks and vulnerabilities that could affect your migration to UC but enterprises should ensure that their open source solution meets all regulatory and compliance requirements.
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